Terms of Service

Welcome to Stridelift! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing or using our site and services, you agree to be bound by these Terms and all applicable laws.

1. Acceptance of Terms

By using stridelift.com (the “Site”), placing an order, or accessing our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these Terms, please do not use our Site or services.

2. Changes to Terms

Stridelift reserves the right to revise, modify, or update these Terms at any time. Updates will be effective once posted on the Site. Your continued use of the Site or services after changes are posted constitutes acceptance of the updated Terms.

3. Eligibility

You must be at least 18 years old to make purchases on the Site. By placing an order, you represent and warrant that you are at least 18 and legally capable of entering into binding contracts.

4. Account Registration

  • To place an order, you may be required to create an account with your name, email, and a password.
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree to notify Stridelift immediately of any unauthorized use of your account.

5. Orders & Payment

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.
  • Payment must be made at the time of purchase using the accepted methods provided at checkout.
  • You agree that all information provided for payment is accurate and complete.

6. Pricing & Tax

  • Prices listed on the Site are subject to change without notice.
  • Applicable taxes, shipping, and handling fees will be added to your order based on your shipping address and local regulations.

7. Shipping

  • Shipping options, rates, and delivery times are described on the Site and may vary by region.
  • Stridelift is not responsible for delays caused by carriers, customs processes, or incorrect address information.

8. Returns & Exchanges

Stridelift’s return and exchange policy is outlined on the Returns & Exchanges page of the Site. Please refer to that policy for eligibility, process, and timelines.

9. Intellectual Property

  • All content on the Site — including text, graphics, logos, images, videos, and software — is owned by Stridelift or its partners.
  • You may not reproduce, distribute, or use any of the content without express written permission.

10. User Conduct

You agree not to:

  • Use the Site for unlawful purposes or in a way that violates any local, state, national, or international law.
  • Interfere with or disrupt the Site or servers.
  • Attempt to gain unauthorized access to other accounts or systems.

11. Disclaimer & Limitation of Liability

  • The Site and all content are provided “as is” without warranties of any kind, either express or implied.
  • Stridelift is not liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or services.
  • Our total liability to you for any claim related to the Site or services will not exceed the amount you paid us in the past 12 months.

12. Indemnification

You agree to indemnify and hold harmless Stridelift, its affiliates, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorney fees) arising out of your use of the Site, violation of these Terms, or infringement of rights.

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles.

14. Dispute Resolution

Any dispute arising from or relating to these Terms will be resolved through binding arbitration or in the courts located in New York, NY, at Stridelift’s discretion.