Privacy Policy

Stridelift (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information when you visit or make a purchase from our website.

By using or accessing our website and services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with our site:

Personal Information

When you place an order, create an account, or contact customer support, we may collect:

Name
Email address
Phone number
Shipping and billing address
Order details
Payment information (processed securely via third‑party payment processors)

Non‑Personal Information

To improve your browsing experience, we may automatically gather:

IP address
Browser type, device type, operating system
Pages visited and timestamps
Referring website or link

We may also use cookies and similar technologies to collect information about how you use our site.

2. How We Use Your Information

We may use your personal information for the following purposes:

Order fulfillment: Processing, shipping, and tracking your orders.
Customer support: Responding to your questions or requests.
Account management: Creating and maintaining your account.
Marketing communication: Sending promotional emails (you may opt out).
Improving services: Enhancing site performance and user experience.
Fraud prevention: Detecting and preventing fraudulent activity.

3. Sharing Your Information

We do not sell your personal information to outside parties. We may share your data with:

Service providers: Shipping partners, payment processors, customer service providers.
Legal authorities: When required by law or to protect our rights.

We ensure all third parties adhere to data protection and privacy standards.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking tools to:

Understand site usage and traffic patterns.
Enable shopping cart functionality.
Personalize user experience.
Measure marketing effectiveness.

You can disable cookies through your browser settings. However, disabling cookies may affect site functionality.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding the personal information we hold about you, including:

Accessing your information
Correcting or updating your information
Requesting deletion of your information

To exercise these rights, contact support@stridelift.com.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to secure your information, no method of transmission over the internet is 100% secure.